Operational Info

The team at Low Cost Glasses would like to reassure you that we are operating at full capacity and have implemented extremely strict health and safety precautionary measures. As we’re sure you understand, a global COVID-19 pandemic brings all sorts of challenges that we’re working through on a daily basis. In addition to this, we’re also experiencing an unexpectedly high volume of traffic which our team is doing its best to cater for.  This does mean that our normal streamlined processes are currently being tweaked as the Government continues to update their guidelines.

We’re doing everything we can to continue with our ‘business as usual’ approach, however we ask that you bear with us if response and delivery times aren’t as rapid as you’ve come to expect.

For up to date Royal Mail delivery information please click here.

For manufacturing timescales please click here.

To see progress of your order please click here.

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Our customer service team are still available 24/7 via Live Chat. Our phone lines are still open during standard working hours.

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