Operational Info

The team at Low Cost Glasses wants to reassure you that we are operating at full capacity and have implemented extremely strict health and safety precautionary measures.

We are fortunate that we can follow the government guidelines by implementing social distancing of our staff. All staff are wearing gloves and masks and all products entering our premises are sprayed with disinfectant. We have also moved all office staff to home working in order to mitigate all risks in the best way possible.

We deliver our products using Her Majesty’s Royal Mail and so long as they continue to make deliveries, your glasses will continue to be manufactured in our UK headquarters and shipped directly to your home.

For up to date Royal Mail delivery information please click here.

Our customer service team are still available 24/7 via Live Chat.

Our phone lines are still open during standard working hours.

What We’re Doing

We understand that being without glasses isn’t a pleasant experience, so during these difficult times we’ve made some changes to help out a little.

We’ve doubled the choice of £5 & £10 frames available for both men & women.

We’ve reduced the Free UK Delivery minimum order value from £50 to just £20.

We’ll now accept prescriptions that exceed 2 years if you’ve not had chance to get a up to date one.

We’ve changed the rule around Loyalty Points, and for the short term we’re allowing you to use your saved points to buy Gift Cards for friends and family.

We’ve set up a special discount for all NHS & Front Line workers who are working their socks off to ease this pandemic.


Have a question?

Contact Us