Do Prescription Glasses Have A Warranty

Do Prescription Glasses Have A Warranty 1

Eyeglasses Warranty – What You Should Know

It is likely that you have encountered problems with your glasses at some point: scratched lenses, broken arms, bends. You may wonder whether you should pay for these repairs continually, or if there are circumstances in which an eyeglasses warranty might be useful.

You may wish to return your new glasses because you have become dissatisfied with them. Can you do that?

Learn more about how you can get the most from your warranty and return policy.

Make sure you are aware of the warranty and return policy for your eyeglasses

It is important to know that optical stores offer different guarantees and return policies. It is imperative to inquire before you purchase eyeglasses to ensure that you are able to resolve any problems that may arise. This will help you understand what you can expect in terms of warranty from that store.

Warranty use

As with any product, the guarantee varies from one to another as well as from one component to another.

A lens warranty usually lasts one year, a frame warranty lasts one or two years, and an accessory warranty lasts one year, but it may be possible to extend the warranty by paying an additional fee.

As an example, if the cost of extending the eyeglass warranty is £40, and the cost of replacing a lens is £35 you may conclude that it is not worth extending the warranty. However, if a replacement lens costs £240, the situation is quite different.

It is important to note that the warranty will not cover defects caused by incorrect wearing or storing the eyeglasses. This means that the warranty will not cover scratches, breaks, or other defects.

In the same way, if you use an unauthorized cleaning cloth or solution to clean your glasses, the warranty will not apply.

How does the warranty on eyeglasses apply?

It is possible to obtain a warranty for lenses in the following cases:

  • Make sure to inspect the eyeglasses for factory defects such as scratches, coating defects, and blurry lenses prior to purchasing

  • If you request an anti-scratch coating on your lenses, you will be eligible to receive a guarantee for lens scratching for a period of time

  • In the event you do not adjust to progressive lenses after 30 days, bifocal lenses or two monofocal glasses will be replaced or if you do not adjust to progressive lenses you will receive a 30 day accommodation warranty.

  • There are two possible causes of mounting defects: If you are having difficulty seeing clearly after wearing your new eyeglasses, you should contact your optician. Your optician should always follow your prescription. There are two possible causes of mounting defects:

  1. There is a problem with the prescription – in this instance, the eye doctor or optometrist must measure your eyes once again and make the necessary corrections

  2. There was a problem with the fitting of your glasses by the optician, now he or she should correct it

It may be necessary to visit your eye doctor to verify that your glasses meet the prescription if you are unsure where the problem lies.

The warranty covers the following for frames as well as lenses:

  • Defects in the manufacture

  • Besides bending and breaking the frame, regular use and storage resulted in other problems due to the fragile nature of the material

As a result, if your glasses are still covered by warranty, be sure to:

  • Wear and store your products according to the instructions

  • When any defects are detected, visit your optician immediately. Do not attempt to fix the problem on your own, as this could lead to the problem becoming worse and you could even lose the warranty.

The optician may be able to offer you the following options if you need to make use of the warranty:

  1. Glasses money back guarantee

  2. As needed, the optician replaces your frames or lenses

Depending on the store, return policies may vary

In some optical stores, you have the option of changing your mind after buying new glasses and returning them without explanation during the grace period.

In some stores, such a return policy may be valid only for certain products or only for certain components, such as the frame of eyeglasses or the lenses of the glasses.

It is important to know who you are dealing with in advance, as a friendly optician may be able to assist you in obtaining a better deal.

Despite the fact that some defects are not covered by warranty or return policy, our optical shop is always prepared to assist loyal customers.

  • Changing the frame and mounting the old lenses into a new frame, the customer pays only the difference for the new frame if the frame shape does not match his face.

  • There are too many lenses on the glasses, so we mount some lighter lenses and the customer pays only the difference in price for the new ones

Warranty clauses are not respected by the optical store

In the event that you are unable to resolve the problem with the glasses under warranty, although you are correct, you have the following alternatives:

  1. This can be referred to as store management

  2. You may also file a complaint with the consumer protection agency as a last resort

It is likely that you will receive assistance from most of the stores because most of them recognize that you will lose your business if you leave the store unsatisfied.

Therefore, information in advance of the purchase of eyeglasses is essential, as it can assist you in choosing the right optical store that can assist you in the event that you need assistance.