Delivery Information

How long you’ll be waiting from the point of order to despatch can vary depending on the complexity of the order:

Simple Single Vision Prescription Glasses

2 – 4 days manufacturing

plus 48 hour delivery

Bronze lenses with no Addition

Distance lenses with Sphere -4 & + 4 & Cyl -2 to 0

Reading/Intermediate lenses with Sphere + Add between -4 to + 4 & Cyl between -2 to 0

Only plastic/metal frames excl. rimless, semi-rimless & Joseph frame

Complex Single Vision Prescription Glasses

5 – 10 days manufacturing

plus 48 hour delivery

(Lenses beyond simple measures excl. varifocal)

Varifocals

7 – 14 days manufacturing

plus 48 hour delivery

(Varifocal lenses)

We aim to have all orders made to the UK mainland at your door within 48-72 hours of dispatch, and international orders within 7-10 working days. For any surrounding UK territories, delays may be incurred.

Individual UK glasses orders are delivered by Royal Mail, and cost £3.95.

We offer free standard UK delivery for all orders over the value of £40.

Delivery to European countries is charged at £12.95 per item, and will be delivered 3 – 5 working days from dispatch.

Worldwide shipping is available. Please contact us for specific prices.

In some cases, glasses that are part of an order with multiple pairs may be shipped on different days depending on the prescription and lens type.

Shipping Insurance costs £2.99 for UK orders. In cases when a package does get lost by the courier, we will provide a replacement item free of charge.

You can track the status of your order here.