Is it possible to return prescription glasses
The following steps should be followed if you have recently purchased a pair of eyeglasses and, after wearing them for a couple of days, you decide you do not like them for one reason or another. Here are some things you can do.
Replacements and refunds without hassle
In the majority of cases, optical stores will offer a refund or replacement based on the following reasons:
Your money will be refunded if there is a manufacturer defect, such as a broken frame.
You have clearly received a wrong prescription from an optical store because you have been mismeasured or the lenses have been manufactured incorrectly. An optical store is required to provide you with lenses that meet your exact prescription specifications.
A reputable optical store will be happy to provide you with a replacement in the event of a defect, since eyewear manufacturers must maintain a good reputation and are willing to stand by the quality of their products.
There is, however, no obligation for the manufacturer or the seller to provide replacement lenses or frames if they have been clearly damaged or have been involved in an accident. Many optical stores do, however, offer insurance or warranty plans at the time of purchasing your glasses.
Your eye doctor should check the lenses of your new eyeglasses for accuracy before you purchase them. You can have the store remake the lenses if there has been a mistake, and the doctor will provide you with a written explanation of what is wrong. Naturally, there will be no charge.
A doctor should recheck your eyes if you are experiencing trouble seeing properly after the prescription has been correctly made, and if necessary, modify the prescription accordingly. If the doctor adjusts the prescription, most optical stores will not charge you for the first lens remake.
Ask the optical store how many times you will be able to remake your lenses for free if you have an eye condition or medical condition that causes your vision to change constantly.
The new glasses I purchased do not suit me at all
In case you are unhappy with the way your glasses look on you, many optical stores offer satisfaction guarantees and will replace your glasses, refund you or credit your account. Within a certain timeframe (typically one to four weeks from the date of purchase), this would be an option.
The most common complaints are:
Too heavy glasses cause them to constantly slip down your nose
It is unflattering to wear these frames
This is simply a poor choice of style on your part
You should inquire about a store’s refund policy before purchasing eyeglasses, as policies can vary widely among optical stores.
If the frames do not fit properly, a minor adjustment may be all it takes to correct the issue. The staff members will regularly look for ways to assist with any problems you may have after the sale.
You may, however, be offered a lighter-weight frame or lens if, for example, you believe that the glasses are excessively heavy. If that is the case, you will only be required to pay the difference between the original frame and the new one.
Also, they may prescribe that existing lenses be placed in a different style of frame which suits your needs more. Again, you would only be charged the difference between your original frame and the new one if there is one.